Reference · Operational Case Study · November 2026 – February 2027

Pre-seen breakdown: Tendra Tents

Source: Exam Review/Pre seen material/OCS_Nov_2026_Feb_2027_Pre_seen_Material_1d876197f8.pdf · 32 pages
Every section below is anchored by pre-seen page number (#p21 etc.), so a citation chip anywhere on the site lands here. Facts are transcribed from the PDF; anything calculated is marked derived. Nothing on this page is invented.

p.4Your role

Finance Officer in the Finance Department. Principally involved in preparing management accounting information and providing information to managers to assist decision making. At times also expected to assist with the preparation of the financial statements and answer queries on other financial matters.

p.5Company background

  • Manufactures and sells tents; also sells a small range of bought-in camping accessories (sleeping bags, rucksacks) from trusted Teeland suppliers — accessories sold only through the website.
  • Based in Teeland, Northern Europe, dramatic landscapes, growing eco-tourism culture. Currency T$.
  • Founded 2004 by Rhona Velic, Talia Morel and Fredrick Calvern — passionate wild campers. First product the Tendra One, winner of a national sustainability competition.
  • Website launched 2008 → growth accelerated. 2016: relocated from the original northern site to a much larger Production Facility in the south, near the capital, better distribution networks.
  • Three ranges — Tendra Essential, Explorer, Elite — each in three sizes. Sold throughout Teeland and wider Europe via the website, and through retailers in Teeland.
  • All production at the Production Facility; small Distribution Centre and Head Office nearby.
  • Owned by the three founders, all directors and active. FY26: revenue T$23.8m, gross margin 29%.

p.6–7Article: the evolution of Tendra Tents (Teeland Daily)

  • Idea born 1997 on a camping trip (tent nearly blew away). Rhona: degree in Textile Engineering, material innovation; Talia: Sustainable Business, ease of assembly and durability. Fredrick met them at a 2003 reunion while managing a large outdoor gear store; used his networks to develop the prototype for the sustainability competition, which the Tendra One won (pop-up design, sustainable lightweight materials, durability).
  • 2004: company formed with competition winnings and savings; Fredrick invested and joined as director within three months. Year one: 250 tents sold via local outdoor stores.
  • Growth organic and slow at first. Rhona: product development, eco-materials, range expanded beyond wild campers. Talia: sales and marketing, trade fairs, retailer contacts — "many of these retailers from the early days are still with us now". Fredrick: strategy and the website (online store opened 2008; AI embedded for a dynamic customer experience).
  • Challenges named by Fredrick: competition from imports, rising material costs, supply chain disruptions, increasing environmental regulation, seasonal and weather-dependent demand. Opportunities: growth in outdoor recreation and eco-tourism, improving technologies.
  • Future: numerous new products in development (secret); possible expansion to a different region of the world; strategic partnerships linked to eco-tourism. Core values: sustainability, durability, quality.

p.8The industry

Global camping tent market T$4.4bn in 2025, growing ≈6.4% a year; Europe the largest market at T$1.4bn. Key drivers:

  • Growing demand for outdoor recreation — camping, hiking, van life, festivals; mental health and wellbeing benefits; even in colder climates.
  • Sustainability and circular design pressures — especially younger consumers insist on eco-friendly, repairable gear; recycled materials, biodegradable components, ethical labour.
  • Global supply chains — reliance on Asian suppliers exposes brands to currency risk, shipping delays, geopolitics; driving a move to local supply chains, which are inherently more costly.
  • Innovation in design — lighter, easier to carry; modular tents and smart technology.
  • Fragmented market — space for niche brands with unique innovations; branding increasingly important to differentiate similar products.
  • Seasonality — sales peak in spring and summer; tents are discretionary and sensitive to downturns, putting importance on pricing strategies.
  • Material and labour cost volatility — nylon, polyester and aluminium costs rising; balancing sustainability and quality with cost control; design simplification maintains value.

p.9–11Mission and products (website extracts)

Mission (p.9): design and produce exceptional tents that bring people closer to nature without compromising it; high-performance materials, sustainable and ethical production, cutting-edge innovation; durable, highly functional, comfortable.

Accessories (p.10): sleeping bags, sleeping pads, mats, rucksacks — range constantly updated.

RangePositioning1–2 person3–4 person5–6 person
Essential (p.10)Most accessible, user-friendly; comfort, easy assembly, weather resistance; leisure and family campers; easy-assembly pole system, anti-condensation panellingEssential Solo — lightweight, compacts, quick-pitch, ideal for wild campingEssential Duo — room to stand, two-room option, storage pockets; couples and small familiesEssential Family — separate sleeping and living space
Explorer (p.11)Balance of performance and comfort; stronger fabric, double-stitched seams, storm flaps, mesh windows with blackout panels, UV-resistant shellExplorer Solo — lightweight, gear storage; solo treksExplorer Duo — more dividers, extended awningExplorer Family — multiple rooms, reinforced flooring
Elite (p.11)Top tier for the most demanding conditions with a homely feel; advanced features, high-end materialsElite Compact — expedition-grade, carbon poles, thermal lining, optional snow skirtElite Trek — weather-sealed vestibule, gear loft, double-wall insulationElite Basecamp — two bedrooms, central living space, insulated floors, carbon poles

p.12Directors

  • Fredrick Calvern — CEO, co-founder; outdoor gear industry background; wide network; strategic direction.
  • Rhona Velic — Product Development Director, co-founder; leads a small Product Development Team; working on modular tent systems and smart tents.
  • Talia Morel — Sales & Marketing Director, co-founder; retail partner relationships, new channels, promotional campaigns.
  • Rafael Ortega — Production Director; joined 2016 at the facility expansion; operations and supply chain; supported by department managers.
  • Lien Chen — HR Director; joined 2014; master's in HR (2000); ex competitor tent manufacturer; keen interest in employee rights.
  • Peter Trafford — Finance Director; joined 2012; scaled eco-conscious brands (finance function of a swimwear brand); mountaineer, recently sponsored to climb Everest; "discipline, clarity and a commitment to environmental stewardship".

p.13–14Key management teams

FunctionDirectorReports
Product DevelopmentRhona VelicHead of Design — Oscar Petrovic; Head of Materials Innovation — Layla Mazari
Sales & MarketingTalia MorelHead of Retail Sales — Tessa Morvan; Head of Website Sales — Naveen Chopra
FinancePeter TraffordHead of Finance — Katy Mikkleson; 2 Finance Officers (you are one); 2 Finance Assistants
Production (p.14)Rafael OrtegaHead of Cutting — Callum Redford; Head of Sewing — Jonas Halley; Head of Assembly & Testing — Maeve Collingwood; Head of Packing — Riya Khastri; Head of Raw Materials — Devita Sen; Head of Distribution — Ethan Calder; Head of Maintenance — Cole Whitmore

p.15Employee Manual ch.2: raw materials

Ethos: eco-friendly, recyclable materials as far as possible; reduce plastic to landfill; lower emissions.

MaterialWhat / how supplied
Tent fabricRecycled ripstop polyester (rPET from shredded bottles), reinforced crosshatch weave, silicone coating for waterproofing. Rolls.
Floor fabricRecycled polyethylene (rPE); durable, waterproof, abrasion-resistant. Rolls.
Mesh panelsRecycled nylon mesh for the inner tent; breathable, insect-proof. Rolls.
ZippersRecycled; bought from a local supplier in various sizes.
PolesRecycled aluminium — strong, light, corrosion-resistant, 95% less energy than new aluminium. Bought in standard lengths.
WebbingRecycled nylon, reinforces stress points. Rolls.
Guy linesReflective recycled polyester cord. Reels.
PackagingHemp fabric bag (rolls of hemp); dispatched in recycled cardboard.

p.16–17Employee Manual ch.3: production process

Before production: Design & Patterning — CAD 3D designs converted to 2D patterns fed into cutting software that minimises wastage. Materials Inspection — all raw materials received into the Raw Materials Department; visual and mechanical inspection (tensile tear-strength test, hydrostatic head waterproofing test); each roll/component labelled, barcoded, stored.

Production (described for the Essential Solo), four departments in sequence:

  1. Cutting — rolls loaded by a skilled technician who programmes the machine to read the digital pattern; multiple layers stacked and laser-cut (seals edges); pieces unloaded, grouped and labelled by skilled labour.
  2. Sewing — three phases: inner tent (mesh and floor panels on high-speed industrial machines, reinforced stitching, manual pockets and hooks, waterproof stitching and seam taping); rainfly (waterproof seams, hot-air seam taping, vents, guy-line points, pole attachments); zipper installation (smaller machines, double stitching, each zipper manually tested, reinforcement patches).
  3. Assembly & Testing — pole assembly (cut, bent, colour-coded, hand-threaded shock cord); full tent assembled on a test rig; three standardised tests on every tent: rain (spray booth), wind (wind tunnel), zip and seam. Failures repaired or recycled.
  4. Packing — hemp bag, recycled cardboard outer branded with water-based inks; finished goods transferred to the Distribution Centre.

p.18–19Other information about operations

Sales markets and channels (p.18)

  • Three tent ranges sold direct to Teeland customers via the website and by Teeland retailers; European customers via the website. ≈70% of revenue via the website, ≈30% to retailers.
  • Website uses AI tools for an interactive shopping experience; detailed product descriptions including eco-credentials; assembly videos. ≈75% of website sales to Teeland, 25% to other European countries.
  • Retailers: mostly outdoor gear stores, a smaller number of specialist camping stores; not all stock the full range; no retailers outside Teeland. Retailer payment terms 30–60 days.
  • Accessories sold only on the website.

Production Facility (p.18)

Four production departments (Cutting, Sewing, Assembly & Testing, Packing) supported by Product Development, Raw Materials and Maintenance. Sales are seasonal (spring/summer high, autumn/winter low) but production is even throughout the year; some to order, most for inventory.

Distribution Centre (p.18–19)

Small, close to the Production Facility; holds all finished goods (tents and accessories). Retailer despatch by an external logistics company; a dedicated area processes website orders, shipped by a separate third-party courier.

Purchasing and suppliers (p.19)

All raw materials from certified sustainable suppliers in long-term partnerships — essential for quality, ethical compliance and the eco reputation. All suppliers located in Teeland to minimise carbon footprint. Supplier terms 30–90 days; a number offer bulk purchase discounts, which the company usually takes to minimise deliveries and carbon footprint.

Employees at 30 June 2026 (p.19)

LocationNumber
Production Facility65
Distribution Centre12
Head Office19
Total96

p.20Statement of profit or loss for the year ended 30 June

2026 T$0002025 T$000
Revenue23,75621,860
Cost of sales(16,811)(15,648)
Gross profit6,9456,212
Distribution and selling costs(3,920)(3,670)
Administrative expenses(1,356)(1,320)
Operating profit1,6691,222
Finance costs(66)(75)
Profit before tax1,6031,147
Income tax expense(475)(340)
Profit for the year1,128807

p.21Statement of financial position at 30 June

2026 T$0002025 T$000
Property, plant and equipment2,6342,456
Inventory3,4543,086
Trade receivables1,3471,170
Other receivables192168
Cash and cash equivalents1,084923
Current assets6,0775,347
Total assets8,7117,803
Issued T$1 equity share capital200200
Retained earnings3,2382,760
Total equity3,4382,960
Bank loan (non-current)9501,100
Bank loan (current)150150
Trade payables2,7632,429
Other payables935824
Tax liability475340
Current liabilities4,3233,743
Total equity and liabilities8,7117,803

p.22Statement of cash flows for the year ended 30 June 2026

T$000T$000
Profit before tax1,603
Depreciation of PPE390
Finance costs66456
Increase in inventory(368)
Increase in trade and other receivables(201)
Increase in trade and other payables445(124)
Cash generated from operations1,935
Tax paid(340)
Interest paid(66)
Net cash inflow from operating activities1,529
Purchase of PPE(568)
Dividend paid(650)
Repayment of borrowings(150)
Net increase in cash161
Cash at start / end of year9231,084

p.23Budgeted gross profit for the year ending 30 June 2027

EssentialExplorerEliteAccessoriesTotal T$000
Sales revenue4,88510,7795,6934,20025,557
Cost of sales(3,709)(7,199)(3,540)(3,450)(17,898)
Gross profit1,1763,5802,1537507,659
Gross profit margin24.1%33.2%37.8%17.9%30.0%

p.24–26Budget detail by range (FY27)

ModelWeb unitsRetail unitsTotal unitsWeb price T$Retail price T$Revenue T$000Raw mat.Dir. labourVar. OHFixed OHUnit cost T$CoS T$000GP T$000GP %
Essential Solo (p.24)5,2502,2507,500150.00127.501,07566.5022.809.2537.01135.561,017585.4%
Essential Duo3,1501,3504,500280.00238.001,203107.9529.6011.8947.54196.9888631726.4%
Essential Family4,5501,9506,500420.00357.002,607174.3034.4013.8355.30277.831,80680130.7%
Explorer Solo (p.25)4,2002,8007,000270.00221.401,754121.5029.2011.6546.58208.931,46329116.6%
Explorer Duo2,7001,8004,500450.00369.001,879189.0036.2014.4457.75297.391,33854128.8%
Explorer Family6,0004,00010,000770.00631.407,146309.5043.4017.3869.54439.824,3982,74838.5%
Elite Compact (p.26)7507501,500850.00680.001,148394.0043.0016.0764.28517.3577637232.4%
Elite Trek5005001,0001,250.001,000.001,125580.0046.0017.8871.53715.4171541036.4%
Elite Basecamp1,0001,0002,0001,900.001,520.003,420873.0051.0020.0680.221,024.282,0491,37140.1%

Range totals: Essential 18,500 units / T$4,885k; Explorer 21,500 / T$10,779k; Elite 4,500 / T$5,693k. Retail prices are 15% (Essential), 18% (Explorer) and 20% (Elite) below website prices derived.

p.27Example standard cost card — Explorer Solo, and budget notes

Qty / hoursStd price / rate T$Std cost T$
Tent fabric4.509.0040.50
Floor fabric2.004.008.00
Mesh panels2.505.0012.50
Poles8.003.5028.00
Other25.00
Packaging7.50
Raw materials121.50
Direct labour — Cutting / Sewing / A&T / Packing0.16 / 0.60 / 0.60 / 0.1020.003.20 / 12.00 / 12.00 / 2.00
Direct labour1.46 hrs29.20
Variable overhead — Cutting / Sewing / A&T / Packing0.16 / 0.60 / 0.60 / 0.1015.75 / 10.25 / 3.61 / 8.132.52 / 6.15 / 2.17 / 0.81
Variable production overhead11.65
Fixed overhead — Cutting / Sewing / A&T / Packing0.16 / 0.60 / 0.60 / 0.1062.99 / 40.99 / 14.44 / 32.5010.08 / 24.59 / 8.66 / 3.25
Fixed production overhead46.58
Total production cost208.93

Notes on standards and budget preparation: (1) standards reviewed and updated annually; (2) normal raw material losses included in standard cost; (3) all direct labour overtime premium treated as variable production overhead, idle time not budgeted; (4) production overheads allocated and apportioned to production cost centres and absorbed on a direct labour hour basis, each centre with its own variable and fixed rates; (5) standard selling prices include an allowance for planned discounts and promotions; (6) budgets prepared annually on an incremental basis; operational managers have limited involvement in budget setting.

p.28–30Articles

  • The rise of the smart tent (Camping Today, p.28): sensors monitoring temperature, humidity and air quality that drive adaptive mesh panels; built-in solar panels, USB ports, battery packs; motion sensors and alarms; smart lighting, voice assistants at the luxury end. Manufacturers need cross-disciplinary product development, bigger R&D teams, partnerships with electronics and software suppliers — while keeping affordability, simplicity and ecological responsibility.
  • Music festivals: discarded tents (Teeland Times, p.29): thousands of cheap throw-away tents left at Teeland festivals, landfill for hundreds of years. Two changes: recycling innovations convert discarded tents into pellets → fabric → new products; festival-goers increasingly want super-lightweight, easy, reusable tents. Still a problem in 2027, but moving in a sustainable direction.
  • Glamping (Camping Today, p.30): "glamorous camping" now mainstream — nature with hotel comfort; glamorous tents, plush beds, spa facilities, private bathrooms; all demographics; sustainability part of the appeal (solar heating, composting toilets, local food); urban pop-ups, themed and culinary retreats across Europe.

p.31Tax regime in Teeland

  • Corporate income tax 30% of taxable profits.
  • Unless stated otherwise, accounting recognition and measurement rules are followed for tax.
  • Not allowable: accounting depreciation; amortisation; impairment charges; entertaining expenditure; donations to political parties; taxes paid to other public bodies.
  • Tax depreciation allowances: all plant and equipment (including computer equipment) at 25% reducing balance; full year's allowance in the year of acquisition; none for property.
  • Tax losses carried forward indefinitely against future taxable profits of the same business.
  • Sales tax 20% on standard-rated goods and services; input tax netted against output tax; net amount paid monthly.

Derived figures derived

Calculated from pp.20–22. The ratio definitions are taught in the operating and cash cycles topic; these are here so every topic quotes the same numbers.

MeasureFY26FY25Working
Revenue growth+8.7%23,756 ÷ 21,860
Gross profit margin29.2%28.4%GP ÷ revenue
Operating profit margin7.0%5.6%Operating profit ÷ revenue
Inventory days7572Inventory ÷ cost of sales × 365
Receivable days (on total revenue)2120Trade receivables ÷ revenue × 365
Receivable days (on ≈30% retail revenue)≈69≈65Trade receivables ÷ (30% × revenue) × 365 — assumes website sales are paid at order
Payable days (on cost of sales)6057Trade payables ÷ cost of sales × 365 (purchases not given)
Current ratio1.411.436,077 ÷ 4,323
Quick ratio0.610.60(6,077 − 3,454) ÷ 4,323
Working capital1,7541,604Current assets − current liabilities (T$000)
Total bank loan1,1001,250Non-current + current (T$000); T$150k repaid a year
Implied loan interest rate≈5.6%66 ÷ average of 1,250 and 1,100
Dividend as % of profit58%650 ÷ 1,128
Retail revenue (approx.)≈7,127≈6,55830% × revenue (T$000); p.18 says "around" 70/30